What is this product?
This is an extended warranty product suitable for a retail
What customer need is met by this product?
This extended warranty product is suitable for a customer that has
a vehicle (motor vehicle, motorbike, motorhome, caravan or the
like) that's manufacturer's warranty has or is about to expire and
the customer wants protection against unexpected mechanical
Who is this product designed for?
This product is designed for customers who own or lease vehicles
that meet validity criteria based on the age, model and kilometres
at the time of sale of the product.
Who is this product not designed to support, or are there any
features that you should be aware of when offering this product to
This product is not designed for vehicles that currently have
greater than 1 year of manufacturers coverage still available,
and/or the customer has no intention of completing servicing to
the manufacturer's specification of the product.
Can this product be sold without advice?
This product can be sold with general or no advice depending on
the specific product based on and in line with ASIC regulations.
How can this product be sold?
We would suggest that this product can be sold face to face,
online or via telephone.