These documents explain how your product would work for you
A Product Disclosure Statement (PDS) and Financial Service Guide (FSG) are disclosure documents that tell you important information about the product
The PDS tells you what you are and are not covered for under a specific product. It highlights things such as claimable events, benefit limits, exclusions and information on how our claims process works. It forms part of the issuing documents you receive when you purchase a product from AWN Insurance.
The FSG contains information about the entity providing you with financial advice. It also explains the financial service offered, the fees charged and how the person or company providing the service will deal with complaints.
A Target Market Determination (TMD) explains who the specific insurance may be suitable for, as well as aspects of the product which may make the insurance unsuitable for some customers.
A Key Facts Sheet (KFS) sets out key information about each product. The information in here will be consistent in fact sheets, in order to make it easier for you to understand your product.
These documents will be current at the time you visit our website. We will update these as changes are made, so if you are looking to purchase any particular you should read the most recent documents, not earlier downloaded versions.
If you have an existing policy, please refer to the documents from the time you purchased, as these will be the conditions that apply for you and the product you have purchased.
If you require a PDS or other document not listed here, or if anything from this page doesn’t make sense simply call us our Customer Support Team on (07) 3802 5552.